Privacy Policy

01Information Collected

CalindraHome collects information that visitors choose to provide, along with basic technical data gathered when the site is used. This may include:

• Name, email address and phone number entered in a form.
• Account details created during signup.
• Messages sent through the contact form.
• Consent choices made for text messaging.
• Device, browser and usage data such as pages viewed.

02How Information Is Used

Information is used only for purposes connected to the site and the requests visitors make. These purposes include:

• Creating and maintaining an account.
• Responding to questions and requests about home warranty plans.
• Sending service messages a visitor has agreed to receive.
• Sending marketing messages where separate consent was given.
• Keeping the site secure and improving how it works.
• Meeting legal obligations.

03Text Messaging and Consent

Text messages are sent only to visitors who have given consent. Consent for service messages and consent for marketing messages are requested separately, and neither is a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance.

Mobile numbers and text messaging consent are not shared with third parties or affiliates for their marketing purposes.

04How Information Is Shared

Personal information is shared only in the limited situations described here:

• With vendors that help operate the site, such as hosting and messaging services, under a duty to protect the information.
• With home warranty plan providers when a visitor asks for quotes or coverage options, so that the request can be answered.
• With authorities or other parties where the law requires it or where it is needed to protect legal rights.

05Cookies and Similar Tools

The site may use cookies and similar tools to remember preferences, keep sessions secure and understand how pages are used. Most browsers allow cookies to be blocked or deleted through their settings. Some parts of the site may not work as intended if cookies are turned off.

06Data Retention

Personal information is kept only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. When it is no longer needed, it is deleted or made anonymous.

07Data Security

Reasonable technical and organizational measures are used to protect personal information from loss, misuse and access by anyone not authorized. No method of sending or storing data online is completely secure, so absolute security cannot be promised.

08Choices and Rights

Depending on where a visitor lives, certain rights may apply to their personal information. A visitor may ask to:

• See the personal information held about them.
• Correct details that are wrong or out of date.
• Have their personal information deleted.
• Stop receiving marketing messages.

Requests can be made using the contact details at the end of this policy.

09Children and Privacy

The site is intended for adults. CalindraHome does not knowingly collect personal information from children. If it becomes clear that a child has submitted information, that information will be deleted.

10Other Websites

Links on the site may lead to websites run by other parties. This policy does not apply to those sites, and visitors should review the privacy practices of any site they visit.

11Changes to This Policy

This policy may be revised when practices or legal requirements change. The date near the page title shows when it was last edited. Continued use of the site after a revision means the updated policy is accepted.

12Contact

Questions about this policy or about personal information can be sent using the details below.

• Phone: +1 (234) 252-2961
• Email: calindra.12@calindrahome.com
• Address:
  2321 Energy Drive, 2nd Floor Louisville OH 44641